Natural gas or LPG
Mains natural gas only reaches some parts of the coast. Many homes, especially in the hinterland and on acreage, run gas hot water on LPG cylinders. Some systems can be converted between natural gas and LPG with a manufacturer kit and some can't, so we check the model before quoting.
Common gas hot water faults
Pilot lights that won't stay lit, a failed thermocouple, a faulty gas control valve, a blocked flue and a leaking tank are the faults we see most. Outdoor gas units near the beach also suffer from corrosion around the burner and flue.
If you smell gas
Turn the gas off at the meter or cylinder, don't use switches or naked flames, open doors and windows, and call us or your gas supplier's emergency line from outside the house.
Gas hot water replacement
We replace gas storage and continuous flow systems like for like, or move you to a different type. Changing from gas to a heat pump or electric system is also an option. See gas conversions.
Gas hot water repairs
Pilot, thermocouple, gas valve, ignition and flue faults are repaired by a licensed gasfitter, and the system is tested and certified before we leave.
Recent jobs
Common questions
Why won't the pilot light on my gas hot water stay lit?
The most common cause is a worn thermocouple, which is a fairly cheap part. Other causes include a faulty gas valve, a dirty pilot assembly or strong wind blowing the flame out on an outdoor unit.
Can a gas hot water system be converted to LPG?
Some models can be converted with a kit from the manufacturer, and others can't. We check your model and give you the options before any work starts.
How long do gas storage systems last?
Gas storage tanks typically last 8 to 12 years, similar to electric tanks. Continuous flow gas units usually last longer because they don't store water.
Sources and further reading
- Business Queensland: hot water systems (temperature control devices on new and replacement systems)
- QBCC: Form 4 notifiable work (installing, replacing or removing a water heater)
- Clean Energy Regulator: solar water heaters and air source heat pumps (STC eligibility)
- Residential Tenancies Authority: emergency and routine repairs
Gas hot water near you
We cover every suburb on the Sunshine Coast and in Noosa. Popular areas include: